Lessons in Free Enterprise Reform

First Published: 2004-05-17

Mr. McTigue made a similar presentation here in The Bahamas for an Atlas/Nassau Institute event – The Global Challenge and Need for Reform Conference in April 2004.

If we look back through history, growth in government has been a modern phenomenon. Beginning with the 1850s and lasting until the 1920s or ‘30s, the government’s share of GDP in most of the industrialized economies was about six percent. From that period onwards — and particularly from the 1950s onwards — we’ve seen a massive explosion in government share of GDP, in some places as much as 35-45 percent. (In the case of Sweden, of course, it reached 65 percent, and Sweden nearly self-destructed as a result. It is now starting to dismantle some of its social programs to remain economically viable.) Can this situation be halted or even rolled back? My view, based upon personal experience, is that the answer is “yes.” But you need to have high levels of transparency and you need to have consequences for bad decisions, and that’s not easy to do.

What we’re seeing around the world at the moment is what I would call a silent revolution in the form of a change in the idea of government accountability. The old idea of accountability was based on ensuring that government spent money in accordance with appropriations. The new accountability is based on asking, “What did we get in public benefits as a result of the expenditure of money?” That’s a question that has always been asked in business, but it has not been the norm for governments. And those governments that are struggling valiantly with this question are showing quite extraordinary results. This was certainly the basis of extraordinary reform in my own country of New Zealand.

New Zealand’s per capita income in the period prior to the late 1950s was normally around number three in the world, with the United States being number one and Canada being number two. Between the late ‘50s and 1984, that per capita income had sunk to 27th in the world, alongside Portugal and Turkey. By 1984 our unemployment rate was 11.6 percent, we’d had 23 successive years of deficits (sometimes ranging as high as 40 percent of GDP), our debt had grown to 65 percent of GDP, and our credit ratings were continually being downgraded. Government spending was a full 44 percent of GDP, investment capital was exiting in huge quantities, and government controls and micromanagement were pervasive at every level of the economy. We had foreign exchange controls that meant that I couldn’t buy a subscription to The Economist magazine unless I obtained the permission of the Minister of Finance. I couldn’t buy shares in a foreign company without surrendering my citizenship. There were price controls on all goods and services and on all shops and on all service industries. There were wage controls and wage freezes on all wages. I couldn’t pay my employees more — or pay them bonuses — if I wanted to. There were import controls on the goods that I could bring into the country. There were massive levels of subsidies on industries in order to keep them viable, and young people were leaving in droves.

Less Spending, Lower Taxes, Less Government

When a reform government was elected in 1984, it identified three problems: too much spending, too much taxing and too much government. The question was how to cut spending and taxes and diminish government’s role in the economy. Well, the first thing you have to do in this situation is to figure out what you’re getting for dollars spent. Toward this end, a new idea was implemented whereby money wouldn’t simply be allocated to government agencies; instead, there would be a purchase contract with the senior executives of those agencies that clearly delineated exactly what was expected in return for the money. The people who headed up those agencies now were chosen on the basis of a worldwide search. They received term contracts — five years with a possible extension of another three years. The only grounds for their removal was non-performance, so a change of government couldn’t throw them out as had happened with civil servants under the old system. And of course, with those kinds of incentives, agency heads made certain that the next tier of people had very clear objectives that they were expected to achieve to as well.

The first purchase that we made from every agency was policy advice. And that policy advice was meant to produce a vigorous debate between the government and the agency heads about how to achieve ends like reducing hunger and homelessness. I’m not talking about how many people are fed or housed by government — that’s not important. What’s important is how much hunger and homelessness are reduced. That is, what’s important is not how many people you support on welfare, but how many people you get off welfare and into independent living. And as we started to work through this process, we also started to ask some fundamental questions of the departments of government. The first question we asked was, “What are you doing?” The second question was, “What should you be doing?” And based on the answers we then said, “Eliminate what you shouldn’t be doing” — that is, if it was doing something that clearly was not a responsibility of the government, it needed to stop doing it. Then we asked the final question: “Who should be paying, the taxpayer, the user, the consumer, or the industry?” We asked this because, in many instances, the taxpayers were subsidizing things that did not benefit them. If you take the cost of services away from consumers and users, you promote overuse and devalue whatever it is that you’re doing.

When we started this process with the department of transportation, it had 5,600 employees. When we finished, it had 53. When we started with the forest service, it had 17,000 employees. When we finished, it had 17. When we applied it to the ministry of works, it had 28,000 employees. I used to be Minister of Works, and I finished up being the only employee. In the latter case, most of what my department did was construction and engineering, but there are plenty of people who can do that. And if you say to me, “But you’ve killed all those jobs!” — well, that’s just not true. The government stopped employing people in those jobs, but the need for the jobs did not go away. I visited some of the forestry workers some months after they’d lost their jobs, and they were quite happy. They told me that they were now earning about three times what they used to earn when they worked for the government. And they were surprised to learn that they could do about 60 percent more than they used to. The same lesson applies to the other jobs I mentioned.

Some of the things government was doing simply didn’t belong in the government. So, we sold off telecommunications, airlines, irrigation schemes, computing services, government printing offices, insurance companies, banks, securities, mortgages, railways, bus services, hotels, shipping lines, agricultural advisory services and so on. And, in the main, when we sold those things off, their productivity went up and the cost of their services went down, translating into major gains to the economy. Furthermore, we decided that other government agencies should be run as profit-making and tax-paying enterprises by government. For instance, the air traffic control system was made into a stand-alone company, and given instructions that it had to make an acceptable rate of return, it had to pay taxes and it couldn’t get any investment capital from its owner: the government. We did that with about 35 agencies which together used to cost us about one billion dollars per year, and they now produced about one billion dollars per year in revenues and taxes.

We achieved an overall reduction in the size of government, measured by employees, of 66 percent. The government’s share of GDP dropped from 44 to 27 percent. We were now running surpluses, and we established a policy never to leave dollars on the table. We had to get rid of this money, because if we didn’t, some clown would spend it. So we used most of the surplus to pay off debt, and debt went from 63 percent of GDP down to 17 percent of GDP. We used the remainder of the surplus each year to give tax relief to tax payers. We reduced income tax rates by half and eliminated incidental taxes. As a result of these policies, revenue increased by 20 percent. Yes, Ronald Reagan was right: lower tax rates do produce more revenue.

Subsidizing Inefficiency

But, you ask, what about invasive government that takes the form of subsidies? The problem with subsidies is that they make people dependent, and when you make someone dependent, he loses his innovation and his creativity and becomes even more dependent. Let me give you an example: By 1984, New Zealand sheep farming was receiving about 44 percent of its income from the government in the form of subsidies. Its major product was lamb, and lamb in the international marketplace was selling for about $12.50 per carcass, while the government was providing another $12.50 per carcass. Well, we took away all of the sheep farming subsidies within one year. Of course, the sheep farmers were unhappy — but once they accepted the fact that the subsidies weren’t coming back, they put together a team of people charged with figuring out how sheep farmers could get $30 per lamb carcass. The team’s report said that this would be difficult, but not impossible: It required producing an entirely different product, processing it in a different way, and selling it into entirely different markets. And within two years, by 1989, they had converted their $12.50 product into something that was worth $30. By 1991, it was worth $42; by 1994 it was worth $74; and by 1999 it was worth $115. In other words, they went out into the marketplace and found people who would pay higher prices for their product. You can now go into the best restaurants in the U.S. and buy New Zealand lamb, and we’ll be selling it to you at somewhere between $35 and $60 per pound.

Interestingly, as we took all government support away from industry, the prediction was that there would be a massive exodus of people. But that didn’t happen. For instance, in the end all that we lost was three-quarters of one percent of the farming enterprises. And these were people who shouldn’t have been farming in the first place. In addition, some predicted a major move towards corporate as opposed to family farming. But we’ve seen exactly the reverse. Corporate farming moved out, and family farming expanded, probably because families are prepared to work for less than corporations are. In the end, it was the best thing that possibly could have happened. What this showed us is that if you give people no choice but to be creative and innovative, they will find solutions.

We had an education system that was failing as well. It was failing about 30 percent of its children — especially those in our lower socio-economic areas. We had put more and more money into education for the previous 20 years, and achieved worse and worse results. It cost us twice as much to get a poorer result than we did 20 years previously with much less money. So we decided to think about education in an entirely different way. The first thing we did was to find out where the dollars were going that we were pouring into education. We hired international consultants (mainly because we didn’t trust our own departments to do it) who told us that for every dollar we were spending on education, 70 cents was being swallowed up by administration. Once we heard this, we immediately eliminated all of the Boards of Education in the country. Every single school came under the control of a board of trustees elected by the parents of the children at that school, and by nobody else. We gave them a block of money based on the number of students that went to that school, with no strings attached. At the same time we told the parents that they had an absolute right to choose where their children would go to school. That’s a parental right. It is absolutely obnoxious to me that anybody would tell parents that they must send their children to a bad school. We converted 4,500 schools to this new system all on the same day.

But we went even further than that: We made it possible for privately-owned schools to be funded in exactly the same way as publicly-owned schools, and we gave parents the power to spend their education dollars wherever they chose. Everybody predicted, of course, that there would be a major exodus of students from the public to the private schools, because the private schools showed an academic advantage of about 14 to 15 percent. It didn’t happen, however, because the differential between schools disappeared in about 18-24 months. Why? Because all of a sudden teachers realized that if they lost their students, they would lose their funding. And if they lost their funding, they would lose their jobs. Whereas 85 percent of our students went to public schools at the beginning of this process, that changed to about 84 percent within the next year or so. And three years later, 87 percent of the students were going to public schools, with the rest attending private schools. More importantly, we moved from being about 14 or 15 percent below our international peers to being about 14 or 15 percent above our international peers in terms of educational attainment.

Consider taxation and competitiveness: What many in the public sector today do not recognize is that the challenge of competitiveness is worldwide. Capital and labor can move quite freely and rapidly from place to place. The only way to stop business from leaving is to make certain that your business climate is better than anybody else’s climate. Along these lines, there was a very interesting circumstance in Ireland just two years ago. The European Union, led by the French, was highly critical of Irish tax policy — particularly on corporations — because the Irish had reduced their tax on corporations from 48 percent to 12 percent and business was flooding into Ireland. The Europeans wanted to impose a penalty on Ireland in the form of a 17 percent corporate tax hike to bring them into line with the rest of the community. Needless to say, the Irish didn’t buy that. The European community responded by saying that what the Irish were doing was unfair and uncompetitive. The Irish Minister of Finance agreed: He pointed out that Ireland was charging corporations 12 percent, but only charged its citizens 10 percent. So Ireland reduced the tax rate to 10 percent for corporations as well. There’s another one the French lost.

When we in New Zealand looked at our revenue gathering process, we found the system extremely complicated in a way that distorted business decisions as well as private decisions. What we did then was to ask ourselves some questions: Was our system concerned with collecting revenue only? Or was it concerned with collecting revenue and delivering social services, too? Or was our system meant to collect revenue, deliver social services and change behavior? We decided that the social services and behavioral components didn’t have any place in a rational taxation system. We resolved then that we would have only two simplified mechanisms for gathering revenue — a tax on income and a tax on consumption — and that we would lower those rates as much as we possibly could. We lowered the high income tax rate from 66 percent down to 33 percent, and we set that rate for high-income earners. In addition, we brought the low end down from 38 to 19 percent, and we set that as the rate for low-income earners. We eliminated all of the steps in between. We then set a consumption tax rate of 10 percent, and we eliminated all other taxes—capital gains taxes, property taxes, etc. We carefully designed this so as to produce exactly the same revenue as we were getting before. We presented it to the public as a zero sum game. But what actually happened was that under the new simplified system we received 20 percent more revenue than before. How did this happen? We discovered that we hadn’t allowed for the increase in voluntary compliance. If the rates are low, taxpayers won’t employ high priced lawyers and accountants to find loopholes. Indeed, every country that I’ve looked at in the world that has dramatically simplified and lowered its tax rates has ended up with more revenue, not less.

What about regulations? The regulatory power is customarily delegated to non-elected officials who then constrain the people’s liberties with no accountability whatsoever. These regulations are extremely difficult to kill once they are in place. But we found a way: We rewrote the statutes on which these regulations were based. For instance, we rewrote the environmental laws, transforming them into the Resource Management Act — reducing a law that was 25 inches thick to 348 pages. We rewrote the tax code, all of the farm acts, and the occupational safety and health acts. To do this, we brought our brightest brains together and told them to pretend that there was no law and that they should create for us the best possible environment for industry to thrive. We then marketed it in terms of what it would save in income taxes. These new laws, in effect, repealed the old, which meant that all of the regulations died — the whole lot, every single one.

Fresh Thinking About Government

Much of what I have been discussing simply has to do with a new way of thinking. Take another example: The country of New Zealand had no large indigenous animals until the English imported deer for hunting. The deer proceeded to escape into the wild and become obnoxious pests. We then spent the next 120 years trying to eliminate them, until one day, someone suggested that we just let people farm them. In turn, we told the farming community that they could catch and farm the deer, but they would have to keep them inside eight-foot high fences. We haven’t spent a dollar on deer eradication from that day onwards. Not one. Today, New Zealand supplies 40 percent of the world market in venison. By applying simple common sense, we turned a liability into an asset.

Let me share one last story with you: One day the department of transportation came to us and said they needed to increase the fees for driver’s licenses. When we asked why, we were told that government policy dictates that the cost of these services must be fully recovered, and that was not happening. Of course, we immediately wondered why we should be doing this sort of thing at all. The department representatives clearly thought that was a very stupid question: They argued that everybody needs a driver’s license. I then pointed out that I received mine when I was fifteen and asked them: What is it about this re-licensing process that in any way tests my competency as a driver? We gave them ten days to think this over. At one point they suggested that the police need them for identification purposes. We thought that this was the purpose of an identity card, not of a driver’s license. Finally they admitted that they could think of no good reason, so we abolished the re-licensing process. Now a driver’s license lasts until a person is 74 years of age, after which they must get an annual medical test to ensure they are still competent to drive. So not only did we not need new fees, we abolished a whole department. That’s what I mean by thinking differently.

There are some great things happening along these lines in the United States. You might not know it, but back in 1993 Congress passed a law called the Government Performance and Results Act. It orders government departments to identify in a strategic plan what it is that they intend to achieve and also orders them to report each year what they achieved in terms of public benefits. Following on this, two years ago President Bush brought to the table something called the President’s Management Agenda, which considers what to do with the information gleaned from these reports. These developments are promising if they are used properly. Consider: There are currently 178 programs designed to help people back to employment. They cost $8.4 billion, and 2.4 million people work as a result of them. But if we took the most effective three programs out of those 178 and put the $8.4 billion into those three programs, the result would be that 14.7 million people would find jobs. The status quo costs America over eleven million jobs. The kind of new thinking I am talking about would build a consequence into the system for the administrator who is responsible for this failure of sound stewardship of tax dollars. It is incredibly important to keep the government moving in just that direction.

The article above is adapted from a lecture delivered on February 11, 2004, at Hillsdale College, during a five-day seminar on “The Conditions of Free-Market Capitalism,” co-sponsored by the Center for Constructive Alternatives and the Ludwig Von Mises Lecture Series.


Maurice P. McTigue is a distinguished visiting scholar at the Mercatus Center at George Mason University, where he directs the government accountability project. Previously, he was a member of the New Zealand Parliament and New Zealand’s ambassador to Canada, and was closely involved in New Zealand’s deregulation of labor markets, deregulation of the transportation industry, and restructuring of the fishing industry through the creation of conservation incentives. Cabinet offices he has held in New Zealand include Minister of Employment, Minister of State Owned Enterprises, Minister of Railways, Minister of Works and Development, Minister of Labour and Minister of Immigration. Among his many honors, Mr. McTigue is a recipient of the Queen’s Service Order, bestowed by Queen Elizabeth II in a ceremony at Buckingham Palace. In the U.S., he was recently appointed to the Office of Personnel Management Senior Review Committee, formed to make recommendations for human resources systems at the Department of Homeland Security, and he sits on the Performance Management Advisory Committee for the Commonwealth of Virginia.

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